In force since November 5, 2026 · version 28
Refund policy
A generation that fails
If the image does not get ready, because of an error or a refusal by the filter, the credit returns by itself. There is no need to ask.
7 days free
A subscription started with 7 free days charges nothing on those days. Cancelling renewal before they end means nothing is charged. The first charge happens on day 8. A subscription already started keeps the free days it began with. During the free days, the plan gives 350 credits plus a tenth of the month’s credits; the full month arrives with the first charge. Free days are one per person and per card: on a second account of the same person, or with a card that already had free days on another account, the subscription is charged at once.
Refund within 7 days
Within 7 days of a purchase or of the first charge of a subscription, we refund the full amount. After 7 days, there is no refund.
Wrong or duplicate charge
We refund in full, at any time.
How to ask
By e-mail to [email protected], from the account’s e-mail, stating the date of the purchase. We answer within 2 business days.
Cancel renewal
Cancelling renewal stops future charges and preserves the paid period. It is different from requesting a refund, which must be arranged with support.
How the money returns
Through the original payment method, subject to the provider’s processing time. Support confirms the request and follows up on the refund.
What happens to the credits
The balance linked to the refunded payment is removed. Credits from other purchases are not affected.